Some time ago I posted an article about Cisco and my WAP 4400N here. Yesterday my unit was replaced and it seems to work much better. Ofcourse the things were only visible after some days of uptime, but now I have internet-wireless access at my upper floor, where I didn’t have that before.
I really applaud the way Cisco handled this, Luca, John, Daniel, Nico, all thank you very much for the support you have given, enduring patience, and professionalism! Other companies can learn something from this, not only big companies like this kind of attention, consumers as well